Many quality professionals remain unaware that a systematic approach to human resources is now a requirement in ISO 9001:2015. These new requirements are based on the principles considered by the International Organization for Standardization (ISO) to be essential to quality management success.
Because ISO 9001 has only recently included specific human capital management language in the standard, and because ISO itself does not always properly market its full range of standards, many quality professionals may not be aware of new ways that they can bring added value to their organizations by implementing the spirit and intention of these new requirements.